Tuesday 23 August 2022

South Africa

24/8/22. 07:30hrs

 Ah - just a tad nervous, as well as excited, about my trip to South Africa today: probably only because it's 'Africa', a country I've visited rarely. Once in 1976 I went to Tunisia with my mates, been to Morocco  where someone (rather forcefully) tried to sell us a chicken on a day trip from Spain, but never the Deep South, whose history is, well, let's say 'A BIT BLOODY'.

So I'm staying with my very good friend, Laurent, on there Gondwana Game Reserve, near Mossel Bay, returning on the 5th September. 

I suppose 'flying' post-Covid (although that has hardly disappeared), post Brian Surgery and three flights are good enough reason to bring the nerves up - and leaving Mr. Phelps for a fair period to boot.

So I hope the time goes as well as I anticipate (been a while since I saw Laurent, and we've had some fine times) and not too quickly!

I shall enjoy writing up the sequel, showing off my photographic trophies and wallowing in glorious memories on my return. May the wind be at my back!


Thursday 1 October 2020

Monday 28 September 2020

Covid - weaponised

 Interesting last few days.

I noticed a fairly authoritarian attitude on a visit to Costa Coffee last Friday. My son and I were not asked but told to wait our turn at a certain spot withing the shop and then told to complete the 'track & trace' information which, quite rightly, the shop staff had been asked to maintain.

Thought little of it until we had the same instruction at the pub where we decided to take lunch (we were in Rayleigh, Essex); but in this case delivered with politeness and a more 'human' approach. You know 'we're all in this together'. And it is a pain. However. today I had a similar experience to the 'Costa' one: this time in Barclays Bank, Maldon. Before I run through that, and because of it, I am considering the possibility that employers are failing to treat and train their staff to deal with the pressures placed upoon them by Covid. To explain:

I had trouble this morning with Barclays online banking: couldn' log in/got lots of 'error' messages - I eventually used their automated telephone banking service to pay a bill, after which I was unsure that I had been succesful. So I decided to visit the local branch. I was, to all intents and purposes. 'interrogated' on entering, and not in the friendliest or politest of manners. I was allowed in (after a 'covid lecture) and explained the issues I had faced 'online'; and therefore should be grateful to have my account checked. It took some time (3-4 minutes) for the lady staff member to log in - even then she seemed unsure. So I mentioned that holding the phone for 20 minutes or longer is frustrating (as is being apologised to by a recorded voice) and was told that Barclays had recently 'lost' a call-centre somewhere. 

My reponse "hardly my fault" was met with something like (I do not quote, but give the gist) "I'm doing far more than I should be doing under the pressures of Covid, still can't find your details online and so you must wait longer." I politely sympathised with her, but couldn't stop myself from mentioning the fact that I am a customer of Barclays, who keep my money and I therefore do not believe that I am being excessively demanding in making such a request in branch. At this point she expressed that I had put her under so much stress that she would leave and ask another member of staff to deal with me. 

I picked up my belongings and left. (I had to vist another business and, like most businesses, they were not open 'normal hours', due to Covid, which obliged me to leave in order to get there before they closed.)

So is Covid 19 now more than just a virus? By that I mean 'is it a stick with which banks (and not just banks) can metaphorically beat us? I.E. is it causing a serious and pejorative change in the usual business-customer relationship to the effect that customer is not always right, but actually wrong to expect a a degree of service which suits the business (and its staff), however poorly treated we (the customer) may feel? 

I rememember some time ago the introduction of signs (in businesses which would be frequently visited by members of the public) telling us that abuse would not be tolerated/would be reported to police where waiting times, queues and lack of service might be forced upon any visitor simply becasue not enough staff were present to handle the requests made.  In other words we had to grin and bear bad service, waiting times and queues created by the business itself, rather than the customers; but complaint (especially verbal remonstrations) and irritation might (would?) now be considered abuse. Robotic telephone sevices have solved this brilliantly: shouting at a recording has no effect at all! 

(What damage such services - robotic telephone systems -  have caused to elderly/hard-of-hearing and mentally challenged members of the public I just cannot imagine!)

My real fear is that this has the potential to erode the old adage 'innocent until proven guilty'. We, the customers, are, I feel, being manipulated - and that is sad. Thoughts anyone?

Thursday 17 September 2020

Apps

 Of course I am suspicious of 'Apps'. I read '1984' long before 1984, and whilst I am reasonably sure that 'Big Brother' is not specifically targetting me, something not unlike said character is now fairly omnipresent, and perfectly capable of finding out more about me than I would like: I believe many 'Apps' are active in this field, but of course I can't prove it.

So why on Earth, I hear you ask, did I download another such App recently? In truth - to earn a buck. I awoke this morning, looked at the piles of my wife's clothing, handbags, shoes etc., adorning our bedroom floor and uttered the words "this place is such a mess, has been for years: no wonder I hate living here now". (FYI my wife has filled a wall-to-wall wardrobe in a spare bedroom - about 7ft wide, built in - but clearly that's not enough). Oh dear - not a great move. But, thanks to my latest 'App', I can escape this place for a few hours at least and deliver Amazon's little (and medium sized) boxes to people who, mostly, smile and are welcoming. The pay is poor, but it is an earner and gets me out. 

I once tried to take it upon myself to 'clear up/clean up' radically, because 'radical' is now required: I got into some trouble when 'management' - a term I acquired from the late broadcaster Ray Moore (it's how he described his wife) discovered that I'd removed a piece or two of hers (probably hadn't been used for 20 years, but the principle....she was right) and took a serious metaphorical blow or three! So now I only clear my own stuff. Just to give some photographic evidence: below you sere my side of our bed (by no means 'perfect', I admit - but narrow and mostly books - the memsahib's dressing table in the bottom left corner).


And below 'her side': 

I'll leave it you you to make your own deductions.

If I haven't mentioned this before I owe almost every good thing in my life to my parents - particularly my Dad (RIP both). Thanks to him/ them, I just came into a little financial bonus which will be enough to make some significant repairs to our house (given that I'd sell tomorrow, if poss - CV19 might make that a bit tricky, but that is an unknown). On which subject, I have decided not to continue my profession as an Audiologist (it just cannot be the same dealing with clients whose hearing is 'below par' whilst both parties wear masks, I wear gloves and am unable (physically) to make contact to demonstrate how to insert a hearing aid.

So the Amazon 'Flex' App it is - gets me driving around (something I really enjoy - especially now that I've regained my driving licence post brain surgery) and out of the house. Of course I recognise that my life, compared to the average bloke in Zimbabwe - and I could have picked a number of countries: Zimbabwe comes to mind as an example only - my life really is a 'bowl of cherries'. And age brings grumpiness in ageing men (and I am one), I'm only too well aware. You catch my drift, I hope? Onwards and upwards then - just got to sort out the young thing (and associated problems there, as mentioned in a previous blog) I/we spawned - look forward to moving out before rigour mortis sets in, and I shall be 'in clover'! Pip pip.




Saturday 5 September 2020

Still Here!

 Well, of course I am (still here) - given that I would prefer to sell up, move on and put this expensive place behind me, I realise that would cause huge conflict, enormous expense and, anyway, I actually like my little family.

Yesterday was a quiet day, but I'm aware that the main cause of that was X's enormous hangover - at least 8 or 9 'tinnies' imbibed does tend to have that effect. Needless to say my guard is still 'up': drinking and gambling (not to mention drug abuse) is by no means cured in a day.

FYI this problem began in 2015.  There ensued a period of something we like to refer to as an 'enforced holiday': a 'vacation' entirely paid for at her majesty's pleasure'. Let me tell you it was horrible, truly horrible. Being searched and fingerprinted to enter the not-so-wondefrful establishments of (as our American friends would call them ) correction, when one has done nothing wrong but wishes to visit one who has, is an awful experience. I should add that it helped in no way at a all: such places may claim to upholod the law, but drugs, alcohol (and other vices) are easily sourced in such establishments and it is quite likely that this experience did my beautiful X more harm than good. I wrote this short (true) story after one such visit:

It was cold day in December 2017. We arrived in plenty of time to eat sandwiches (lunch) in the car before registering our arrival. We then wait to be called from the waiting room, full of people of all ages, shapes and sizes, including several young and playful children scampering about and, at the same time, wringing silent sympathy from me; some even wearing their Christmas jumpers. The waiting room is, at least, warm; but this only makes the outside seem colder. Then we pass slowly and laboriously through the security system; mildly unpleasant as well as cold for me: I leave my coat in the car not wishing to be further delayed on my return home by having to wait for the queue to the lockers to die down. I cautiously read the various security warnings which are wholly disconcerting, some hard to believe that they are a reflection of the facts and experience gained by the staff here, and serve only to make me feel slightly more uncomfortable (given that discomforting thoughts are a perfectly natural part of such journeys), tentatively admire the unexpected works of art, made by residents here, on display behind glass panels: mainly metalwork. My thoughts go from admiration to disbelief. I am in a world for which I am not only unprepared, and, thinking those exact thoughts, realise that I was anything but remiss in not preparing for it. And yet somehow I feel the very mildest tinge of guilt.


After a partly surreal but nevertheless enjoyable couple of hours we formed a line to make our exit, which took at least 20-25 minutes, we found ourselves outside in the dark, cold early evening and were spoken to by a young woman whom I guessed to be in her early thirties. I politely enquire how long her journey home would take. ‘Three bloody hours’ she said, somewhat disdainfully. My wife and I find that tiny connection which can be made under such circumstances, and divulge that we too have a similar journey ahead: we are going south, the young lady is going to Liverpool. The whole event is a full day out, and for some who may live even further away, it may be a case of finding somewhere to stay: adding insult to injury. It’s not even as if the building, or the surrounding environment, are attractive to look at. Dull weather suits it admirably. 


There is a clear, though intangible, meeting of minds as our conversation with the young woman continues. None of the three of us really want to be there, and for very similar reasons we are sad to leave. The culprit and producer of all these feelings is, to coin a phrase, a crazy little thing called love. The main (and final ‘exit’) door has yet to be opened, and so an amicable conversation, albeit with somebody we have never before met nor would (under normal circumstances) ever be likely to meet, continues in that matter-of-fact and not at all unpleasant way.


“This is a bloody awful place”, she tells us and then goes on to let us know that she has been told by her father that she is mad. Our quizzical faces leave no requirement for us to verbalise the question on our lips. “Ten years I’ve been doing this now. I met him when I was sixteen and I’m thirty now”. (On our way home my wife voices my own thought which is to say no wonder her dad thinks she’s potty.) She continues “in the fourteen years we’ve been together he’s been in and out of prison for ten of those years”. We ask the obvious question which, no doubt, has already been posed by her father many, many times. “He’s me feller,” she states quite simply, in her lilting Liverpudlian accent. “And this place - supposed to be a working prison and he’s never ‘ad a day’s work since he’s been here. Bloody awful place.”  We silently concur.


We nod, understanding almost exactly how she is feeling. Our visit too has provided us with eerily similar information and the knowledge that the residents see very little fresh air, which shows in their skin - partly because there are not enough ‘jobs’ to take them into it (the fresh air), partly because they have almost no motivation to do anything other than eat, sleep and watch TV. I worry continually (fortunately not continuously) about drugs, but our visits have not given us any evidence to confirm such fears: the one we visit has always been pleased to see us, always been lucid, lively and conversationally good company. We learn that drugs are a consistent part of life there - and very easily obtained, but have been wholeheartedly eschewed by our loved one. I am grateful for that, but still worry! It turns out that the jobs and the courses (some of which have obviously produced the rather good artworks seen on display as we entered) go to those who are very, very long-term residents. We silently, and jointly I guess, think how fortunate - and then I laugh silently and not a little bitterly at the thought - that for us this could all be over within less than twelve months. This is only our 12th visit and a further 14 or 15 just might see us able to put the experience behind us.


I spot and pick up a dirty penny on my way to the car while my wife joins the inevitable queue for the ‘Ladies’. I silently pray that it will bring me the luck promised in one of my late Mum’s many ‘sayings’. I miss her of course particularly at times like these, and yet am thankful that she missed this. Worse things almost certainly do happen at sea (one of Mum’s favourite sayings), I think, and then concentrate on the journey home and where we might stop for a bite to eat in the freedom we enjoy: a freedom which is partly suspended and temporarily curtailed. It is very obvious to me that a prison sentence falls not only on the one ‘found guilty’. We do not think it is our fault, but that tinge of guilt…. I should add that the food there, I gather, is not at all bad. I inwardly wish the young woman from Liverpool well. 

I am currently enjoying a cup of tea as I type - and so am calm and my usual 'cup-half-full self'. 

Friday 4 September 2020

4/09/2020

 Well yesterday started well and then, as the evening wore on, became utterly fascinating - should you be remotley interested in lunacy (moderated of course), self-harm or the sort who really enjoys getting up at 5am for a good, long cold shower in winter. I am not!

So the boy, X, has agreed to sell a couple of items (not many left, I must warn you, dear reader: this has been ongoing for over 3 years now) he owns to repay the theft from my bank account. All smiles (I'm far too soft for this stuff - priblem being I am attempting to show that leniency is better than prison - and he's tasted that little number) and tghe deal is done. I get soft again and offer coffee, a sausage sandwich, buy him some of the old 'rollin' tobacco and he appears grateful, not: he appears hightly and sincerely grateful.

(By the way, I used to enjoy the old 'rollin' in my younger days. I wrote a very short book about it, which you can still get by: CLICK(ing) HERE)

I suspect those of you with any experience in such matters are now ahead of me. Truth is I'm ahead of me too, having been through similar experiences with the boy on more than one previous occasion, but you must understand that the heart wills/the mind desires - even expects a wholly satisfying outcome. 

It doesn't happen! The conscience of a drug addict/gambler/drinker (and, yes, we are talking all three) tempts and taunts: it appears at exactly the moment when it can do it's best (or worst) for its owner - leading any one with any trust left (in this case the idiot: yours truly) to actually believe that recovery has finally become the reward you not only expected, but deserved having put so much kindness toward a raging fire of disrespect, theft and appaling behaviour. 

Where was I? So all goes well and I have the cash to right the wrong at the bank. We head home and he asks if he can buy us a beer for lunch. I foolishly agree (and I've done that before too). He buys a pack of eight lagers. Later on he cooks supper for the three of us (actually he's a very decent cook). All the time he is drinking the beers. (He claims it's rather warm in the kitchen - and he's correct - so pops down to the shop for a couple more beers.)

After supper I can see that familiar heaviness in his eyes (we're talking 8 or 9 tins of beer by now). We agree to watch the TV together. Half an hour passes and he explains he's going out for a smoke. My wife is (rightly) suspicious, confirnmed by the fact the he walks out of our drive and down the road. "Makepiece & Dempsey" grab their coats to follow. Makepiece prises the information that, in fact, he is there to pick up a 'delivery' (having kept about £60 in cash from the morning's 'tech' sale). 

Gloom and disppointment are the only two words to use. However, the old conscience seems to have been awoken in the lad... "Makepiece" (his mother, in case you...) seems able to opersuade him NOT to use this purchase in the normal way, but to throw it away. The boy arrives home within 40 minutes, claims he has fulfilled his promise (to 'chuck' and not to 'use', despite the utter and hateful waste of cash. His appearance lends creedence to his claim (I have seen him afer taking illegal substances: it's not pretty, and his look on this occasion was better - much better). Of course I'll never really know, but relain 'alert'. 

Hey ho. Looks like a very expensive dose of 'rehab' coming soon. Anyone with similar experience  - I'd be delighted to hear from you. Until tomorrow then.... And we all thought Covid 19 was out biggets problem - ha!